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Returns & Exchanges


We gladly accept exchanges if merchandise is defective or flawed.

We will not accept exchanges for the wrong style of headband ordered. Please double check the fit guide before placing your order.

- Conditions of exchanges -

Contact us within: 7 days of delivery

Ship items back within: 14 days of delivery

We do no accept returns or order cancellations.

- Conditions of exchanges -

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Have additional questions?
Contact us at Rubyredthreadshop@yahoo.com