Orders are typically ready to ship within 3-5 business days.
Expedited shipping is available when requested, shoot us a message and we will instruct you on the steps to upgrade your shipping- the buyer is responsible for any additional cost to expedite.
All orders will be shipped USPS or UPS and you will be notified via email when your order has been shipped, along with tracking.
Ruby Red Threads is not responsible for lost or stolen packages. Unfortunately, when it comes to shipping, our team is only able to see the same tracking information that you are.
You will need to contact the carrier (USPS or UPS) directly, with your tracking number to gain more information on the whereabouts of your package and if necessary, file a claim.
Thank you so much for supporting our small business!